Rendiq Trade Manager / Help & answers

Troubleshoot Rendiq Trade Manager

Find answers for blocked orders, volume limits, partial-close failures, preset behavior and missing market tools.

Product v1.1MT5 desktopContent reviewed
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Orders and trading

“Terminal trading is disabled.”

Turn on MetaTrader’s Algo Trading control, then create a fresh draft and review it before Send.

“EA trading is disabled.”

Open Rendiq Trade Manager’s EA properties and allow algorithmic trading for this Expert Advisor.

“Account trading is not allowed.”

The connected account does not currently permit trading. Confirm login mode, market availability, and account permissions with the broker; do not repeatedly press Send.

“Press Buy or Sell before Send.”

No active order draft exists. Choose Buy, Sell, P. Buy, or P. Sell first, then review the created draft.

“Visible chart price range is invalid.”

Rendiq Trade Manager could not build safe draft geometry from the chart. Confirm the chart has loaded prices, resize or refresh it, and try again only after a normal price range is visible.

Calculated volume is invalid

Check that entry and SL are different, prices are valid, and the risk value is positive. Wait for live symbol data if the market has just opened.

Broker minimum makes risk too large

The symbol’s minimum lot would risk more than you requested. Review the broker minimum volume and the resulting loss estimate. At a fixed volume, increasing the SL distance increases potential loss; it does not resolve this limit. Do not submit a setup that exceeds your intended risk.

SL or TP is invalid

For a buy, SL must be below entry and TP above it. For a sell, SL must be above entry and TP below it. Also respect the broker’s minimum stop distance.

Prop protection blocked the order

Read the exact rule in the notification, then use the matching explanation in Why an order may be blocked. Do not raise a correct prop limit simply to force the order through.

Trade management

Trade button is unavailable

The Trade view is available while the account has an open position or active pending order. If neither appears in MetaTrader, there is nothing for this view to manage and the Trade view remains closed.

A row will not draw on this chart

The position belongs to another symbol. Open that symbol’s chart to visualize it. BE, partial close, and close remain available from the row.

Break-even was rejected

Entry may be too close to current price or outside the broker’s allowed stop placement. BE uses exact entry and does not add spread or commission.

Partial close was rejected

The requested closed or remaining volume may not fit the symbol’s minimum volume and step. Check both the requested close volume and the remaining volume against the broker minimum and volume step before choosing an action.

A pending order was not deleted

The ticket may already be filled, canceled, expired, or rejected by the broker. Refresh MetaTrader’s Trade tab and read Rendiq Trade Manager’s exact deletion reason before trying another action.

Bulk action affected more trades than expected

Check whether Entire Account was selected. Bulk actions affect every position shown and are not filtered by Magic number.

Understand a broker response

When MetaTrader rejects Send, BE, partial close, Close, or pending deletion, Rendiq Trade Manager includes the platform’s response description and numeric retcode where available. That response belongs to the exact broker request; keep it when asking your broker or support for help.

Read firstThen verify
Action nameWhich operation failed: send, modify, close, partial close, or delete.
DescriptionThe broker/platform explanation, such as invalid stops, market state, volume, or permissions.
RetcodeThe numeric result code to include in a support request.
MetaTrader Trade tabThe authoritative current ticket, volume, SL/TP, and pending-order state.

News and sessions

News does not load
  1. Confirm internet access.
  2. Add https://nfs.faireconomy.media to MetaTrader’s allowed WebRequest URLs.
  3. Confirm your filters have not excluded every impact and currency.
  4. Try the full today view if no upcoming events remain.
Holidays do not appear

Turn on Settings → News → Show holidays. Holiday visibility is independent from High, Medium, and Low impact buttons.

Draw is unavailable

There may be no upcoming matching events left today. Review the date, impact filters, currency selection, and Active chart filter.

“Timeframe not supported” for Sessions

Change the chart to H1 or lower, confirm the Sessions icon is active, and verify at least one session is enabled under Settings → Session.

Settings and presets

Apply is disabled

Either nothing differs from the live chart or at least one tab contains an invalid value. Correct the visible validation reason.

Loading a preset did not change trading behavior

That is intentional. Load copies values into the form. Review them, then press Apply.

Saving a preset did not apply it

That is also intentional. Save as preset creates the reusable file. Press Apply to activate the values on this chart.

My named preset became Custom

The live reusable values no longer exactly match that file, or the file changed or disappeared. Load the desired preset again and Apply, or continue with the Custom chart setup.

Rendiq Trade Manager says the preset changed elsewhere

Another chart saved a newer version. Reload it before editing so you do not erase those changes.

Closing Settings asks to discard changes

The form differs from the live chart. Cancel the close and Apply if you want the changes, or confirm discard if you do not.

Short answers

QuestionAnswer
Does a preset include Magic number?No. Your current form’s Magic number is preserved.
Does a preset belong to one symbol?No. Presets are reusable and contain no symbol or chart identity.
Does Reset delete presets?No. It only loads built-in values into the form.
Does closing a dialog stop the EA?No. It closes that view; Rendiq Trade Manager remains attached.
Does reaching Profit target stop trading?No. It is a Statistics goal.
Can Rendiq Trade Manager block a manual order from another EA?No, but Prop protection includes that exposure in its next Rendiq Trade Manager order check.
Are P/L values gross?No. Displayed open P/L is net of profit, swap, and known commission.
If broker state and screen state disagree, stop.

Check MetaTrader’s Trade tab and broker confirmation before taking another action. Never repeat Send or Close blindly after a connection delay.

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